New Tricare beneficiary Web site available

  • Published
FALLS CHURCH, Va. (AFPN) --  Tricare Prime and Prime Remote beneficiaries in the United States, including Hawaii and Alaska, can enroll online with the new beneficiary Web enrollment, known as BWE.

"The new online system may be one of Tricare's most convenient tools to date," said Army Maj. Gen. Elder Granger, deputy director of the Tricare Management Activity. "Beneficiaries can manage some of their healthcare information from the comfort of home 24-hours a day, seven days a week."

Prime and Prime Remote beneficiaries can log on to https://www.dmdc.osd.mil/appj/bwe/ to enroll, disenroll, choose primary care managers, transfer regions, update personal information, add other healthcare information and request enrollment cards. BWE allows Tricare Standard beneficiaries to update personal information, add other healthcare information and enroll in Tricare Prime.

BWE's link to the Defense Eligibility Enrollment Reporting System, or DEERS, allows beneficiaries to update their personal information for both Tricare and DEERS at the same time. Sponsors and family members can access their Tricare information by using their common access card and Defense Finance and Accounting Service "myPay" personal identification number or family member account PIN.

Enrollments and primary care manager changes are pending until approved and approval may take up to six calendar days. Beneficiaries can log on to the site to view the status of their account anytime and can cancel pending enrollments and/or PCM changes within 48 hours of initiating the transaction.

To date, the U.S. Family Health Plan, a Tricare Prime option, is not available for enrollment on the BWE Web site.

In addition to the new Web service, enrollment forms are still available at http://www.tricare.mil/mybenefit/home/Medical/Enrollment to fill out and mail to a Tricare regional office.

Beneficiaries can also visit McConnell Air Force Base Tricare Service Center or call 759-6300 opt. 3, 4 to enroll and get assistance with other healthcare needs.