Airman 1st Class James Cano, 22nd Force Support Squadron military personnel section customer support apprentice, helps a customer sign in for an appointment Jan. 17, 2013, at McConnell Air Force Base, Kan. As a customer support apprentice, Cano is responsible for assisting military personnel and retirees with ID card issues, updating personal information and managing leave, insurance and benefits. (U.S. Air Force photo/Airman 1st Class Victor J. Caputo)
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