Senior Airman Gianna Simplicio, 22nd Force Support Squadron, speaks with a customer, Nov. 12, 2009, on a telephone at the Air Capital Inn on McConnell Air Force Base, Kan. Airman Simplicio has worked as a customer service representative for the Air Capitol Inn for 18 months. She is responsible for checking guests in and out of the inn. (U.S. Air Force photo Photo/Airman 1st Class Justin Shelton)
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