An Airman simulates a computer problem, Nov. 21, at McConnell Air Force Base, Kan. The virtual Enterprise Service Desk will be introduced today, Nov. 24, to help self-initiate reports for minor computer problems. The Air Force-wide program will reduce waiting times to report network, email, laptop, and mobile device problems. (U.S. Air Force photo/Airman 1st Class David Bernal Del Agua)
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